Gainesville Regional Utilities (GRU) is the most comprehensive utility service provider in Florida, with operations that span electric, natural gas, water, wastewater, and telecommunications. The utility company was beginning to transition to one shared SAP ERP system, and it had been managing its inventory system with best practices and processes in place.
Shawna Travis, a CP Specialist, Process System at Shell, started her career in 1996 as an SAP Training Coordinator/ Planner & Scheduler. For the next 15 years, she has implemented SAP and six separate upgrades for two different companies. After her last implementation, she took on a Process Expert Role and has focused on process improvements and automation. She continues to work as a Business Process expert focusing on the end to end solutions and enhancements.